Home Phone Call Features

Our phone service comes with convenient call features included,
plus a selection of enhanced functions you can add for just a little bit extra.

Home Phone standard and optional features

Call Waiting: Free
Call Waiting tells you if there’s another call when you’re already on the phone. A discreet tone alerts you to the new call – so you can answer it by putting your first caller on hold. Call Waiting is available in most areas of Australia.
Call Forward
When you don’t want to miss any calls, but can’t just wait by the phone, you can use Call Forwarding to send your incoming calls on to a more convenient number. There are several flexible options to choose from, giving you great control over when and where your calls will go.
Call Return
If you miss a call and want to know who it was, Call Return will let you find out the number quickly and easily (unless it was a blocked number).
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Call Back: $0.40/call
If a number you call is busy, you don’t need to wait around trying to get through. Simply set a Call Back and let our system watch the line for you. When the number you want is available, you’ll get an automatic call back.
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Three-way chat
3-Way Chat is great for making plans with friends. It lets you talk to two friends at once, and either friend can leave the call at any stage, so you can bring in someone else.
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Silent Number: $3 per month
Silent Number removes your phone number, name and address details from the next edition of the White Pages directory and Directory Assisted Services.
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Call Control: $3.70/mth
If you want to stay on top of your call costs, or several people are sharing your phone, you can use Call Control to set a range of barring levels for outgoing call types – including STD, International, 190 or local calls.
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Caller ID (Calling Number Display): $6.50/mth
You can also see who’s calling before you answer by having the caller’s number displayed on your phone. You’ll need a phone with a display screen.
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Voicemail (Messagebank): $6.50/mth
You can set up your own answering service for when you can't pick up a call. Record a personal greeting, inviting callers to leave a message, which you can retrieve from any phone.
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